Posts Tagged ‘a-brass-plaque-’

Scams try to fleece pensioners and jobless

Thursday, April 23rd, 2009

• Fake companies set up in ‘boiler-room’ frauds
• Telesales teams target those with money to invest

The recession is fuelling a rapid growth in hundreds of millions of pounds’ worth of share frauds run by financially astute conmen, who target pensioners seeking a better return on their dwindling savings and the newly jobless with redundancy cheques to invest.

A detailed review by detectives at the economic crime unit, based in the City of London, has revealed that so-called boiler-room frauds are soaring. Police are warning the public to exercise extreme vigilance when considering buying stocks and shares, as the criminals involved are intelligent, devious and intimidating.

Four men were due to be sentenced yesterday at Southwark crown court in London after one of the first convictions for a boiler-room fraud, in which ?2.5m was swindled from 500 victims, most of them pensioners. In the two years the case has taken to investigate 10 of those who lost their life savings have died without recovering their money.

Every week at least 100 new victims contact police with stories of losing anything from tens of thousands to millions of pounds to the fraudsters. But the full extent of the crime, which is costing the UK economy hundreds of millions of pounds, is difficult to determine as victims are often too ashamed to come forward.

“We certainly believe what we see is the tip of the iceberg,” said Detective Chief Superintendent Steve Head. Last year the economic crime team uncovered the case of Britons Paul and Zibiah Gunter who were arrested in Miami for an alleged boiler-room fraud worth over $100m (?68.3m). Their 2,500 victims were predominantly British pensioners.

Imported from America and Spain, the scam involves financially knowledgeable criminals working in small groups of eight to 10 in offices set up as call centres either in the UK, or abroad, many in Spain, the Caribbean and eastern Europe. They cold call victims and persuade them to buy shares in companies which either do not exist, are nearly bankrupt or are financially unstable.

When the victims want to cash in their portfolios they discover the company has disappeared with their money.

Many of the victims are financially astute themselves and despite checking up on the firms they fall victim to multi-million pound scams because the criminals are skilled in setting up glossy fake websites, organising fake “shareholders meetings” and are increasingly using British banks for victims to deposit their money.

Head said: “Some of the speculation at the start of the recession was that people would not be buying shares so this crime would decrease. But it is quite the contrary. We have seen a large increase.

“Pensioners whose savings are not earning any interest are more vulnerable to this kind of fraud because they are looking in desperation for somewhere to invest, and we have seen these frauds targeted at people who have just been made redundant. They can lose everything. This is one of the biggest types of fraud we see.”

But boiler-room frauds are notoriously difficult to investigate. Fraud officers have lists of scores of fake companies which have been created to defraud more than 5,000 new victims a year. Many have a virtual office base in London – often just a door with a brass plaque.

The companies can disappear without trace instantly, and often one group of fraudsters will sell details of its list of “clients” on to other organised gangs, so victims are repeatedly targeted and intimidated.

The four men awaiting sentence at Southwark crown court were Henrik Botcher, 37, from Denmark, Fraser Jenkins, 28, from Wales, Roozbeh Yazdanian, 38, from Hemel Hempstead and Claude Greaves, 51, from London. Jenkins, Botcher and Yazdanian are businessmen with no criminal records. Jenkins drove a red Ferrari paid for by his crimes. The men set up their boiler-room in Barcelona and were advised by Greaves on how to run the operation.

Greaves, who called himself a tax adviser, was serving three years in prison for VAT fraud and guided the scam from his prison cell. The four recruited telesales people with an advertisement in a London newspaper asking for “telesales terrorists” to contact them.

The ?500,000 victim

Elizabeth Day began by investing ?5,000 after receiving approaches from a share adviser at a company called Parker Lane. Over four years Day, a former health service worker, was encouraged to build her portfolio and find increasing amounts of money to pay over. Parker Lane said she was building a portfolio out of shares reserved for corporate buyers. To stay in and not lose her money she would have to find more money, they said.

It was only last year, when one of her sons said she might have been a victim of fraud, that she contacted police. By then she had invested ?500,000 in her share portfolio. She is unlikely ever to see a penny of it again. Day, 64, said: “The man who phoned me was very convincing, he was educated and said he had been contacted by another company to offer me advice. I wasn’t making that much money on my savings so eventually I thought I would have a punt.”

Over the years Day was taken on by different “companies” as her adviser passed her over, saying it was in her best interests. All the time he was pressing her to raise more funds to stay within the corporate share area, and maximise her profits. In reality her details were being sold on from one boiler-room gang to another. Police believe she might have been targeted by at least 10 groups. “I’ve lost all my money,” she said. “It never goes away. I wake in the knowledge of it every morning. I am still being targeted by these people.”

  • Scams
  • Crime
  • Shares
  • Investments
guardian.co.uk ? Guardian News & Media Limited 2009 | Use of this content is subject to our Terms & Conditions | More Feeds

Charged for a phantom nursery place

Thursday, April 23rd, 2009

Sarah Percy is a new mother who wanted to find affordable childcare for her baby.

After touring the Oxford branch of the nursery chain Kidsunlimited, she filled out an application form for a place and was told that she would receive confirmation if and when one became available. Once that had happened, she would be invited to arrange settling-in sessions for her daughter. However, Percy says that she never received any confirmation so, when she failed to get a place in other local nurseries, she organised a more expensive nanny- share agreement.

Months later, shortly before her daughter’s Kidsunlimited sessions would have started, she received a demand for ?1,000 in nursery fees from the company. Kidsunlimited was unmoved by her argument that she had never been given a place and sent her a copy of the contract she had signed which, interestingly, points out that a ?50 deposit is payable when a reservation is confirmed. Percy never paid a deposit, a fact confirmed
on the application form. “I am now having to pay ?1,200 a year more for alternative childcare as well as ?1,000 for a place that my daughter never received, all because Kidsunlimited never contacted me,” says Percy.

Over to Kidsunlimited HQ, which insists that a letter of confirmation was
sent out and that a voicemail message was left for Percy asking her to arrange settling-in sessions (Percy is adamant that she received neither). “Our contract states that we require two months’ written notice to end a childcare agreement with us,” says a spokesman. Happily, however, the company has decided to withdraw its fee demands as a goodwill gesture.

• This article was amended on Friday 24 April 2009. We previously said that Kidsunlimited required 10 months’ written notice to end a childcare agreement. This has been corrected.

  • Consumer affairs
  • Family finances
guardian.co.uk ? Guardian News & Media Limited 2009 | Use of this content is subject to our Terms & Conditions | More Feeds

MEPs approve cap on roaming charges

Thursday, April 23rd, 2009

New legislation will cut average cost by 60% and require operators to provide clearer information on data charges

Britons travelling abroad this summer should find the cost of texting home cut by nearly two-thirds after the European parliament voted to cap charges across the EU.

MEPs meeting in Strasbourg approved legistation setting a maximum charge for sending a text message from 1 July at 9p for a UK customer, cutting rates that have reached 41p. The cap amounts to an average reduction of about 60% in the cost of texting while roaming in the EU..

Caroline Flint, the Europe minister, said: “This is a good example of how the EU can bring real benefits to British people. Parents will be especially pleased that there will be absolutely no excuse for the kids not to keep in touch when travelling in Europe this summer.”

The new rules require mobile phone operators to provide clearer information on the cost of surfing the net and downloading data on a mobile phone when abroad. Users will receive a reminder when they have spent €50 (currently £44) using these services abroad.

The European commission’s proposal, which had already been backed by EU telecoms ministers, aims to eradicate “bill shocks” for customers, some of whom have discovered they have been charged thousands of pounds after downloading films to watch on their mobile screens.

The EU has already taken action to reduce the costs of making mobile phone calls while travelling across the EU. Rules that entered into force in June 2007 have brought the average price of making a call from abroad in Europe down by more than half.

The Labour MEP Arlene McCarthy said: “Many operators have responded to our law on roaming calls and cut their prices further, but some have tried to avoid giving consumers the full benefit by starting to round up charges to the nearest minute. This equals a 20% hidden charge for calls which consumers don’t actually use.”

The EU telecoms commissioner, Viviane Reding, said the agreement was good news for consumers across Europe. The Liberal Democrat MEP Fiona Hall said the need for legislation reflected resistance by mobile operators to voluntary cuts. “The new regulation on data charges will put a stop to the nasty shocks that people have received when they return from holiday, open their bills and see they have been charged a small fortune for simply checking the football scores on their mobiles,” she said.

“Companies must now offer cut-off limits to stop the danger of charges silently mounting up. Action at an EU level has greatly benefited the consumer.”

  • Consumer affairs
  • Telecommunications industry
  • European Union
  • European commission
guardian.co.uk ? Guardian News & Media Limited 2009 | Use of this content is subject to our Terms & Conditions | More Feeds

Budget clinic – your questions answered

Wednesday, April 22nd, 2009

Put your questions on this year’s budget to our panel of experts and get the answers from midday on Thursday

Alistair Darling’s second budget speech offered good news for car owners, with the introduction of a scrappage scheme, but bad news for high-earners, especially those earning more than £150,000 who have been hit by a triple whammy of a higher tax rate, smaller tax breaks on their pension and the loss of their personal allowance.

So what do these changes and other measures in the report mean to you? All of the personal finance stories from the report will be covered on the site, but in case you still have questions we have an expert panel on hand to help.

From midday on Thursday, Martin Bamford, an independent financial adviser at Informed Choice, Matthew Coward, director of private client tax services at PKF, Harvinder Channa, income specialist at Age Concern and Help the Aged, and Richard Morea of mortgage brokers London & Country, will be answering your queries. Post a question now and they will do their best to provide the information you need.

Advice is for guidance only – if you want to take your query further use our search to find an independent financial adviser in your area.

Your questions and our experts’ answers will appear below.

  • Budget
  • Tax
  • State benefits
  • Pensions
  • Property
  • Family finances
guardian.co.uk ? Guardian News & Media Limited 2009 | Use of this content is subject to our Terms & Conditions | More Feeds

All the day’s Money stories

Tuesday, December 4th, 2007